Privacy Policy

Last Updated: Dec 10, 2024

General Service Srls (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website generalservice.na.it (“Website”).

By using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  1. Contact Information: When you fill out our contact form, we collect the information you provide, such as your name, email address, and any additional details you include in your message.
  2. Usage Data: Through Google Analytics, we collect anonymized information about your interactions with our Website, including your IP address, browser type, device type, pages visited, and time spent on the Website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted via the contact form.
  • Improve our Website and user experience using Google Analytics data.
  • Ensure security and prevent spam using Google reCAPTCHA v3.

3. Third-Party Services

We use third-party services to enhance functionality and security:

  1. Google Analytics: This service helps us understand how visitors interact with our Website. Google Analytics may set cookies on your device to collect anonymized usage data. For more details, visit Google’s Privacy Policy.
  2. Google reCAPTCHA v3: This service protects our contact form from spam and abuse. reCAPTCHA collects hardware and software information (e.g., device and application data) and sends it to Google. Learn more by visiting Google’s Privacy Policy.

4. Data Sharing

We do not sell or share your personal data with third parties, except as required by law or to use third-party services like Google Analytics and reCAPTCHA.

5. Data Retention

We retain your contact form submissions for up to 6 months to address your inquiries. Analytics data is retained as per Google’s standard retention policies.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your data.
  • Object to the processing of your data.
  • Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at support@generalservice.na.it.

7. Cookies

We use cookies for Google Analytics to understand user behavior. You can manage or disable cookies through your browser settings.

8. Security

We implement appropriate measures to protect your information from unauthorized access, use, or disclosure.

9. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: support@generalservice.na.it
Website: generalservice.na.it

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